All hair orders shipped are insured and must be signed for by an adult at delivery. Packages will only be shipped to the billing address associated with the credit card.
Please contact your card issuer or Paypal, as applicable, PRIOR to making a purchase if you require delivery to a different address. Thank you for understanding.
Orders are shipped on business days, Monday through Friday. When an item is not in stock, we ship it as soon as it is available. Custom orders generally ship within their estimated delivery times.
We currently ship all orders through UPS or the United States Postal Service (USPS).
Shipping charges and delivery time estimates for all shipping methods will be automatically calculated when you enter your zip code on the product page.
Please be advised that Ruth's Beauty assumes no responsibility for delays or lost orders. Once we assign the package to a carrier, the package is no longer in our control and becomes the carrier's responsibility. If your item is lost in transit, it will be replaced once a claim is placed with the carrier.
INTERNATIONAL ORDERS AND SHIPPING POLICIESRuth's Beauty welcomes international clients and we gladly ship worldwide. Please refer to our international shipping policies at
INTERNATIONAL ORDERS AND SHIPPING POLICIES.