Frequently Asked Questions

Though there is somewhat of a learning curve for perfecting your application, you do not need to have the skills of a licensed cosmetologist to benefit from these extensions. Instructions on how to apply and take care of your wig is included with each lace wig or frontal purchase. Of course, it is advisable to seek out the services of a stylist who specializes in lace wig applications also.

Absolutely! One can braid/cornrow, twist, wrap, or flatten hair to prepare for application. The main objective is to get one's hair as flat as possible for the most natural look.

No- the bobby pin method will work just fine also (using bobby pins to attach wig to client's own hair). It really will depend on your circumstances and lifestyle. Some clients like to remove their wigs on a daily basis and find that pinning it down is convenient even though it allows for less styling options. Others may want to maximize the length of hold and their styling options by applying the wig on their heads' full perimeter with adhesives. The best adhesive for you will depend on your body's chemistry.

A lace wig, also called a lace unit, hair system or cranial hair prosthetic, are hair extensions that create the illusion that hair is growing out of one's scalp, and therefore is one of the most natural looking extensions on the market. A fine lace material is used as the base where individual hairs are meticulously hand tied onto the lace. The term 'full lace' denotes that the base cap is made fully of lace, while 'lace front' wigs have lace in front and different materials at the back of the cap. One is also able to purchase a 'lace frontal' hair piece that can be used with weaving wefts. With this arrangement, the wefts are glued or sewn into one's hair and the lace frontal applied only at the hairline.

There are typically two types of lace materials used to make the base cap- Swiss and French lace. Swiss lace is very fine and delicate and is the most undetectable choice. Though French lace is not as undetectable (but also a suitable choice), its advantage is that it is more durable over time.

Some people wear lace wigs and frontals out of a necessity due to medical conditions that bring about hair loss (such as alopecia). Others may wear them as a protective style to help nurture the growth of their natural hair and yet others may choose lace wigs as their preferred hair fashion. Whatever the reason, lace wigs are becoming more popular as people are realizing its versatility, ease, and natural looking appearance. Lace wigs are an excellent choice for women of all ethnicities and with our affordable prices, it is no longer a luxury only enjoyed by celebrities and entertainers. Nicole Kidman, Beyonce Knowles and Tyra Banks are well known wearers of lace front wigs, (to name just a few) who are able to achieve flawless hair all the time. So who can wear these wigs? Anyone!...and yes, that includes you! These products are not just for the celebrities. Anyone who is interested in natural looking extensions will benefit from our product line.

The main advantage of the full lace wig over other styles is that one can wear their hair in up dos, ponytails, and other styles that expose one's nape area. Traditional wigs usually preclude these styling options. Lace wigs are also more lightweight and comfortable than traditional wigs due to the minimization of tension on the scalp.

Our wigs are made with high quality hair from India, China and Malaysia.

CLICK HERE FOR MORE INFORMATION REGARDING HAIR TYPES

Depending on the style or texture achieved, our Remy the hair goes through some processing which makes it less prone to tangling or matting that is often experienced with hair widely available in local markets. Curly and wavy styles have more processing than those that are not as they are processed for both a color and the curl pattern. Because Indian and Chinese hair is naturally dark, light colored hair goes through an extra process where the dark color has to be stripped and then the lighter color added. Therefore, light colored hair is processed more than the darker colors (unless you choose Virgin light colored hair which does not go through this step; however, it is also more rare and very expensive). This is why we do not offer very curly styles in lighter colors because the additional process of the permanent curl (on top of the color stripping and color adding) will be too damaging to the hair. Natural light colored hair (blondes and light browns, for example) are available by special order per market prices. Usually this hair originates from Russia or Ukraine.

This site provides you with the tools needed to maintain and care for your wig. Please see our APPLICATION, MAINTENANCE & REMOVAL GUIDE for complete information about maintaining and caring for your lace wig.

The life of your wig will depend on your use and care of it. We recommend having two wigs and wearing them in rotation. We offer special discounts for customers purchasing two wigs at once. If handled properly, it should last you at least a year and even longer depending on your handling & use. Please see our APPLICATION, MAINTENANCE & REMOVAL GUIDE for more complete information about maintaining and caring for your lace wig.

Your extended wear will depend on what adhesives you use, your body chemistry and how your skin responds to the adhesives, and how frequently you wish to re-apply. We stress that it is important for you to be mindful of your hair and scalp condition underneath during extended wear. Most clients achieve a 1-2 week hold with the right adhesive, washing and nurturing their own hair in between applications. If you are bald or have significant hair loss, you are likely to achieve a much longer hold.

Yes, you can exercise in your wig if you apply with an adhesive that works with your body chemistry and can withstand this type of activity.

Once applied correctly our wigs are, indeed, very undetectable. Your admirers may not even believe you if you told them that you were wearing a wig!

Please refer to the size chart that accompanies each wig on this site. Choose from small, medium or large, opting for the larger size if you find that your circumference measurement falls between two cap sizes.

Taking your measurements is simple and takes just a few minutes! Please use our step-by-step instructions in the GUIDE TO MEASURING YOUR HEAD to accurately take your head measurements.

Please see our RUTH'S BEAUTY GLOSSARY for an explanation of terms.

Absolutely! Once you apply beyond your natural hairline, you can go from a long & straight to short & curly. The choice is up to you.

The length of our wigs is measured from the crown to the hair's tip (from front to back). The length of layered hairstyles will be described based on the length of the hair before styling. Use measuring tape to measure from the crown of your head to where you want the hair to fall. If the hair of the wig is longer than what you desire, you can have it expertly cut by your stylist. Please use our LENGTH CHART as a guide.

The density refers to how thick the hair is and what density you order is really based on personal choice. Most women achieve a natural appearance with light to medium or medium density; however, your choice will depend on your styling preferences and individual profile. Please use our DENSITY CHART as a guide. Our stock units are 100% density at the hairline gradually fading to 120% throughout. Some customers prefer lighter or heavier density, and specify their preferences when submitting . Please use our CUSTOM ORDERS as a guide.

The hair is 100% human hair that can withstand household styling tools such as curling irons and flat irons. You can wash, set, and style the wig as you would your own hair. But like your natural hair, the hair can get damaged with the misuse and overuse of products.

Straightening is not recommended for tight curly patterns that will loose the curl pattern after repeated straightening.

Yes, our catalog is being continually updated so not every available style is represented on the site. We can customize colors and styles at no additional charge. Please send us your photos and detailed information on how you would like your wig made when submitting your custom order.

We do not recommend any further processing of the hair if it has already been dyed and processed. Further, only experienced colorists should attempt to color the hair. Remember that though the hair is 100% human hair, it is just as prone to damage from excessive processing as your own hair. We cannot and will not be responsible for the results.

Yes, you can wear your wig in a high ponytail once you apply around your full perimeter with adhesives. You will need a cap construction that is made with lace around the perimeter.

Lace wigs can be parted anywhere on the cap. If you are covering your hair, the trick is to have your parts look natural by either wearing a stocking or wig cap that is close to your skin's color. Some clients can even get a natural looking part without wearing a wig cap.

All orders will follow with an order confirmation email. Once your order has shipped, you will receive another email with your tracking number information. Please allow up to 48 hours for your tracking number to register in the carrier's system.

We accept PayPal as well as credit card payments made with MasterCard, Visa, American Express and Discover.

All Credit Card charges will appear as Little Lamb Enterprises.

NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.

Ruth's Beauty custom wigs generally ship wigs in 4-6 weeks, however 20 day rush order are available for some items. Please inquire before purchasing. We will inform in the event your order has been delayed.

Yes, we accept head templates to achieve the best match to your hairline shape. Please note that we do not return head templates to customers once they are received for production and the use of a template will extend your delivery time by one week. There is a surcharge of $30 for use of a template.

NO HASSLE RETURNS We offer no questions asked returns on unaltered stock items not marked for clearance.

Our complete return policy is available at: RUTH'S BEAUTY RETURNS.

Please refer to our Custom Order Policies for information regarding Custom and Semi Custom Orders.

RETURNED ITEMS WILL BE SUBJECT TO A 10% RESTOCKING FEE. Once the unit is received and accepted for return, you will be credited your funds within fourteen (14) days minus the re-stocking fee.

WE DO NOT REFUND SHIPPING CHARGES. You are responsible to pay the cost of any return shipping. If we provide you with a pre-paid return shipping label, the return shipping charge will be deducted from your remaining balance.

Any wig returned to us for refund, exchange or revision, as applicable, will need to be unworn, washed or cut, with its labels attached and in its original condition. Any wigs that have been damaged due to customer negligence, washed, styled or in any way altered (including cutting the lace) cannot be accepted.

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